Complete your Google listing
Name, address, hours, services and contact, the same facts a directory carries (MAB 6.4). Add real photos of the clinic.
Dental clinic marketing · SEO · Malaysia
Dijumpai does SEO for dental clinics in Malaysia at RM 1,200 a month, one dental clinic per city, so patients who ask Google and ChatGPT which clinic to visit can hear your clinic's name. Start in 2026 and pay no setup fee. From 1 January 2027, new clients pay RM 1,800 a month and RM 2,500 to start. Every step below stays inside the MAB and MDC rules.
Read from the rules themselves on 24 and 30 September 2026 by Dijumpai. The full plan for any clinic: how to get more patients. Every rule with an example: clinic advertising rules.
On your clinic's website
| Show it | Leave it off | The rule |
|---|---|---|
| Name, address, hours, phone | "Best", "first", "most advanced", "terbaik" | MDC guidelines 2.2 · MAB 6.8 |
| Your treatments and your fees | Discounts, packages, "this month only" | MDC Code 1.8(c) |
| Each dentist's qualifications, as facts | "Better than" any other clinic | MAB 5.1 · MDC guidelines 2.4 |
| Articles that explain a treatment | Patient testimonials beside a booking button | MAB 4.5 |
| "Pakar" for a specialist on the register | "Specialist" or "Braces" in the name, unless a specialist runs the clinic | MDC Code 5.2 |
| The date the page was last updated | A celebrity promoting the clinic | MDC guidelines 3.2.9 · MAB 4.6.2 |
A treatment you promote should say it may not suit every patient and depends on an assessment (MDC guidelines 3.2.9).
The KKLIU question
Some pages offer to treat a condition and ask the patient to book. The law calls that an advertisement (Medicines Act 1956, section 4A). It needs approval from the Medicine Advertisements Board. The KKLIU number and its expiry then go on the page.
Most clinics need three kinds of page. Two of them go up today.
Five steps, all inside the rules
Name, address, hours, services and contact, the same facts a directory carries (MAB 6.4). Add real photos of the clinic.
Ask every patient, in the same words. Google's rules bar gifts for reviews and asking only happy patients.
Plain words on what it is, who it suits and the fee. A booking button on it needs your KKLIU.
Your clinic name, address and phone spelled the same on Google, your site and every directory. The AI trusts a name it sees agree.
Type "best dental clinic in [your city]" into ChatGPT and Google. Write down who it names. That is your score.
Dental clinic marketing ideas, inside the rules
Dijumpai's reading of the rules, for every dental clinic we work with: Google Ads, Facebook ads and any page or message that names a treatment and invites people in need MAB approval first. The rest work on plain facts. A dental clinic answers to the Malaysian Dental Council too. So packages, discounts and special promotions stay out of every channel (MDC Code 1.8(c)).
| Channel | What it needs | The rule to watch |
|---|---|---|
| Google Business Profile | The most specific category, hours, services, real photos of the clinic | Directory facts fit MAB 6.4. Ask the MAB before adding offers |
| Google reviews | One review link or QR code, asked of every patient in the same words | Google bans gifts for reviews and asking only happy patients. Keep testimonials off booking pages (MAB 4.5) |
| A page per treatment | Plain words: what it is, who it suits, the fee | Say it may not suit every patient and depends on an assessment (MDC guidelines 3.2.9). A booking button makes it an advert (Act s.4A) |
| AI answers (ChatGPT, Google AI Mode) | The same name, address and phone everywhere, reviews, pages that answer questions | The AI reads your profile and pages, so their rules carry over. Keep "best" off your own pages (MDC guidelines 2.2) |
| Google Ads | Approved ad copy, a budget, a landing page | An ad that names a treatment and invites people in needs MAB approval first, RM300 per application (Act s.4A) |
| Facebook and Instagram ads | Approved copy, and a fast reply to every message | Same test. Influencers may introduce the premises only, with approval (MAB 4.6.2). Images need the patient's consent (MDC guidelines 2.7). Ask the MAB before any before and after photo |
| GP and specialist referrals | A referral letter, and a report back after every patient | Fee splitting, rebates and kickbacks for referrals are unethical (MDC Code 1.8(g)). Return the patient with a report (MDC Code 1.10(f)) |
| WhatsApp follow-up | One number on every listing, and replies and reminders to patients who wrote to you | Push messages go only to people who agreed first (MDC guidelines 3.2.9(e)). A broadcast that names a treatment is an advert (Act s.4A) |
What dental clinics ask us
Language: Bahasa Malaysia
Sources, with the date each was read:
This page reads the rules in plain words. For a ruling on your own page, ask the Medicine Advertisements Board.