Complete your Google listing
Name, address, hours, services and contact, the same facts a directory carries (MAB guideline 6.4). Add real photos of the clinic.
Dental clinics · Malaysia
Patients now ask Google and ChatGPT which clinic to visit. Your clinic can be the name they hear. Every step below stays inside the MAB and MDC rules.
Read from the rules themselves on 24 September 2026 by Dijumpai.
On your clinic's website
| Show it | Leave it off | The rule |
|---|---|---|
| Name, address, hours, phone | "Best", "first", "most advanced", "terbaik" | MAB guideline 5.2 · MDC guidelines 2.2 |
| Your treatments and your fees | Discounts, packages, "this month only" | MAB guideline 7.0 · MDC Code 1.8 |
| Each dentist's qualifications, as facts | "Better than" any other clinic | MAB guideline 5.1 · MDC guidelines 2.4 |
| Articles that explain a treatment | Patient testimonials beside a booking button | MAB guideline 5.3 |
| "Pakar" for a specialist on the register | "Specialist" or "Braces" in the name, unless a specialist runs the clinic | MDC Code 5.2 |
| The date the page was last updated | A celebrity promoting the clinic | MDC guidelines 3.2.9 · MAB guideline 5.4 |
A treatment you promote should say it may not suit every patient and depends on an assessment (MDC guidelines 3.2.9).
The KKLIU question
Some pages offer to treat a condition and ask the patient to book. The law calls that an advertisement (Medicines Act 1956, section 4A). It needs approval from the Medicine Advertisements Board. The KKLIU number and its expiry then go on the page.
Most clinics need three kinds of page. Two of them go up today.
Five steps, all inside the rules
Name, address, hours, services and contact, the same facts a directory carries (MAB guideline 6.4). Add real photos of the clinic.
Ask every patient, in the same words. Google's rules bar gifts for reviews and asking only happy patients.
Plain words on what it is, who it suits and the fee. A booking button on it needs your KKLIU.
Your clinic name, address and phone spelled the same on Google, your site and every directory. The AI trusts a name it sees agree.
Type "best dental clinic in [your city]" into ChatGPT, Gemini and Perplexity. Write down who it names. That is your score.
What dental clinics ask us
Language: Bahasa Malaysia
Sources, read 24 September 2026:
This page reads the rules in plain words. For a ruling on your own page, ask the Medicine Advertisements Board.